On the home screen, click the “Wallet” button to view your tickets. Please contact CATS Customer Service atħ04.336.7433 or via email do I view my purchased tickets? What should I do if I bought the wrong ticket?Īll refunds will be reviewed on a case-by-case basis and refunded at the discretion of management. To learn more about the refund policy, view the CATS-Pass No, once a ticket is purchased changes cannot be made. No, the cost of a ticket purchased using the CATS-Pass app is the same as tickets purchased from a Ticket Vending Machine (TVM) or other pass sale location.Ĭan changes be made after a ticket is purchased? Use the export icon in the upper right corner to email a receipt for each transaction.ĭo transit tickets cost more using the CATS-Pass app? How do I get a printed receipt for my ticket?Ĭhoose “History” in the CATS-Pass “Wallet” section. The other features of the CATS-Pass app, like the trip planner, can only be used when online. After that hour, your phone must reconnect to the Internet to view the ticket again. You also can activate tickets while your phone is offline, but the ticket will only be available for 60 minutes. You can view the “Wallet” section offline, including active tickets, non-active tickets and expired tickets. Youth: Local bus and LYNX One-Way, Express bus One-Way and Express Plus bus One-WayĬan I view my active ticket or activate a ticket when I have no or poor cell service, like in the tunnel? Senior and ADA/Disabled: Local bus and LYNX One-Way and Monthly Express bus One-Way and Monthly Express Plus bus One-Way and Monthly The following tickets can be purchased in the CATS-Pass app:Īdult: Local bus and LYNX One-Way, One Day, Weekly and Monthly Express bus One-Way and Monthly Express Plus bus One-Way and Monthly What types of tickets can I purchase in the app?
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